GovChat Application Form South Africa 2025

The South African Social Security Agency (SASSA) offers the Social Relief of Distress (SRD) grant to eligible South Africans experiencing financial hardship.

Before, applications were submitted online through the SASSA website.

However, GovChat application, a user-friendly platform, has become another reliable way to apply for the SRD grant.

What is GovChat application?

GovChat is a free and secure mobile application or web-based platform that allows South Africans to interact with various government departments.

It simplifies communication and provides access to government services, including applying for grants like the SASSA SRD.

Who can Apply for the SASSA SRD Grant via GovChat?

The SASSA SRD grant is intended for South African citizens or permanent residents aged 18 and above who:

  1. Are unemployed
  2. Do not receive any other social security grant from SASSA
  3. Are not receiving Unemployment Insurance Fund (UIF) payments

How do I register on GovChat GovChat application?

Registering on GovChat is a simple process.

Visit the official GovChat website and enter your South African mobile phone number.

You’ll receive a One Time PIN (OTP) via SMS to verify your registration.

Can I use GovChat to track my SASSA SRD application status?

Unfortunately, GovChat currently doesn’t offer functionalities to track your SASSA SRD application status.

You can check the status on the SASSA website (https://srd.sassa.gov.za/sc19/status).

What do I need for the GovChat application form?

The GovChat application form for the SASSA SRD grant will request your personal details, including:

  1. ID number
  2. Full name
  3. Contact details (phone number and email address, if available)
  4. Banking details (account type, branch code, and account number)

What documents do I need to submit with the GovChat application?

Currently, no additional documents are required to be submitted through GovChat.

However, SASSA might request supporting documentation during the application verification process.

Is there a deadline to apply for the SASSA SRD grant via GovChat?

SASSA periodically announces application windows for the SRD grant.

It’s important for you to stay updated on SASSA’s official communication channels to ensure you submit your application within the designated timeframe.

How to contact SASSA for any inquiries about the GovChat SASSA SRD application?

For any enquiries related to the SASSA SRD grant application via GovChat, you can contact SASSA directly through their toll-free number: 0800 601 160.

How to apply for the SASSA SRD Grant via GovChat

Once you’ve registered on GovChat, follow these steps to submit your SASSA SRD grant application:

  1. Log in to GovChat using your registered mobile phone number and OTP.
  2. Search for “SASSA” or “SRD Grant” within the GovChat platform.
  3. Select the option to “Apply for SASSA SRD Grant.”
  4. Carefully fill out the application form, ensuring all information is accurate and complete.
  5. Double-check your details before submitting the application.
  6. You’ll receive a confirmation message from GovChat acknowledging your application submission.