Apply for a new SASSA Card South Africa 2025

If your SASSA card is lost, stolen, damaged, or expired, you’ll need to apply for a new one to continue receiving your grant payments.

This process can be completed at a SASSA office or, in some cases, by mail.

In this guide, we’ll walk you through the steps involved in applying for a new SASSA card, ensuring you have all the necessary information for a smooth experience.

Who Qualifies for a New SASSA Card?

You qualify for a new SASSA card if you are an approved beneficiary of any of the following SASSA grants:

  1. Old Age Grant
  2. Disability Grant
  3. Child Support Grant
  4. Foster Care Grant
  5. War Veterans Grant
  6. Grants-in-Aid

If you are unsure about your eligibility or the status of your grant application, you can contact SASSA directly through their toll-free number (0800 60 10 11) or visit your nearest SASSA office.

Applying for a New SASSA Card at a SASSA Office

This is the most common method for applying for a new SASSA card. Here’s what you need to do:

  1. You’ll need to bring the following documents with you to the SASSA office:
    • Your South African ID book (original and a copy)
    • Proof of residence (e.g. a recent utility bill with your name and address)
    • If applicable, a certified copy of your death certificate (if applying on behalf of a deceased beneficiary)
    • Any documentation related to the specific grant you receive (consult SASSA for specific requirements)
  2. You can find your nearest SASSA office using the SASSA office locator tool available on their website.
  3. Once at the office, inform a SASSA official that you need to apply for a new SASSA card. They will guide you through the application process.
  4. A SASSA official will assist you in filling out the application form for a new card. Ensure all information is accurate and complete.
  5. Submit all the required documents along with the completed application form.
  6. You will undergo a fingerprint verification process to confirm your identity.
  7. You’ll be informed by SASSA when your new card is ready for collection. This usually takes a few weeks.

SASSA services are free of charge. There are no application fees for a new SASSA card.

Be wary of anyone requesting payment for this service.

Can I Apply for a New SASSA Card Online?

Yes, you can submit an online application for a new SASSA card on the SASSA official website.

In the process, you’ll need to submit an identity card and related documents to verify yourself.

What Documents Do I Need to Apply for a New SASSA Card?

The documents required for applying for a new SASSA card may vary depending on your specific circumstances.

However, the following documents are generally required:

  1. South African ID book (original and a copy)
  2. Proof of residence (e.g. a recent utility bill with your name and address)

In some cases, additional documentation might be necessary.

For instance, if you’re applying on behalf of a deceased beneficiary, you’ll need a certified copy of their death certificate.

It’s always best to consult with SASSA directly or visit your nearest SASSA office to confirm the exact documentation needed for your specific situation.

How Long Does it Take to Get a New SASSA Card?

The processing time for a new SASSA card can vary depending on the workload at your local SASSA office.

Generally, it takes between two to four weeks to receive your new card after submitting your application.

SASSA will notify you when your card is ready.