How to Check SASSA R370 Status?

The South African Social Security Agency (SASSA) disburses the R370 Social Relief of Distress (SRD) grant to eligible South Africans experiencing financial hardship.

If you’ve applied for the SASSA R370 grant, it’s natural to be curious about the status of your application. 

When to Check Your SASSA R370 Grant Status

There’s no set timeframe for receiving a response on your application.

However, it’s generally recommended to check your status after a reasonable period, typically 60 days following your application submission.

Here are some situations where checking your status might be helpful:

  1. Following Up on an Application: If you haven’t received any communication from SASSA after a considerable wait, checking your status can give you an update on the application’s progress.
  2. Verifying Payment Details: Once your application is approved, checking your status can confirm the designated payment method (bank account or Post Office collection) and the estimated payment date.
  3. Understanding Application Rejections: In case your application is rejected, checking the status can provide insight into the reason for rejection, allowing you to potentially rectify the issue and re-apply.

How to Check Your SASSA R370 Grant Status Online

To check your grant status, you must:

  1. Visit the SASSA SRD website: Navigate to the official SASSA SRD website.
  2. Locate the Application Status Section: Look for a section labeled “Application Status” or “Track Your Application.”
  3. Enter Your Details: You’ll be required to enter your South African ID number and the phone number you used during the application process.
  4. Submit and Verify: Click on “Check Status” or a similar button. You might be prompted for a one-time PIN (OTP) sent to your registered phone number. Enter the OTP to verify and access your application status.

The online portal will display your application status, which could include:

  1. Pending: This indicates your application is still under review.
  2. Approved: Congratulations! Your application has been approved, and you should receive further information regarding payment within the next few days.
  3. Rejected: Unfortunately, your application has been rejected. The status might provide details on the reason for rejection.

How to Check Your SASSA R370 Grant Status via WhatsApp

If you prefer using WhatsApp, you can conveniently check your SASSA R370 grant status by following these steps:

  1. Save the SASSA WhatsApp Number: Add the SASSA WhatsApp number, 082 046 8553, to your contacts and save it with a recognizable name like “SASSA Status.”
  2. Send Enquiry Message: Open a WhatsApp chat with the saved SASSA contact number. In the message box, type “Status” followed by your South African ID number (e.g., “Status 1234567890123456”).
  3. Receive Status Update: SASSA will respond with a message containing your application details, including any payment dates (if applicable) and your eligibility status.

How Long Does it Take to Get Feedback on My SASSA R370 Application?

The processing time for SASSA R370 applications can vary.

However, it typically takes between 60 and 90 days to receive feedback.

What if My SASSA R370 Application is Rejected?

If your application is rejected, the online status or WhatsApp message might provide a reason for rejection.

You can then address the issue and re-apply if applicable. Alternatively, you can lodge an appeal through the SASSA website.

How Do I Know if My SASSA R370 Payment Has Been Approved?

Once your application is approved for the R370 grant, you’ll be notified via SMS or through your chosen payment method (bank or Post Office).

You can also confirm the status and estimated payment date by checking your application status online or via WhatsApp.

How do I update my banking details for SASSA payments?

If you’re an approved beneficiary and wish to update your banking details, you can do so through the SASSA SRD website.

Look for a section dedicated to beneficiary profile updates or bank detail changes.