The South African Social Security Agency (SASSA) plays a vital role in providing social grants to eligible citizens.
If you’re looking to apply for a SASSA grant or keep track of your existing one, creating a SASSA account is the first step.
This online account allows you to access a variety of SASSA services conveniently and securely.
What Do You Need for Creating a SASSA account?
These are what you’ll need to go about the process of creating your account:
- A valid South African ID number (your ID number will be your login username)
- A valid email address
- A South African mobile phone number
- A secure internet connection
How to Create Your SASSA Account
This is how to go about creating your SASSA account:
- Visit the SASSA Services Portal: Head over to the official SASSA Services Portal at https://services.sassa.gov.za/.
- Locate the Registration Section: On the homepage, you’ll see a section titled “REGISTER A NEW ACCOUNT”. Click on the “Register” button.
- Agree to the Terms and Conditions: A pop-up window will appear outlining the South Africa’s Protection of Personal Information Act (POPIA) and Cookie Consent. Carefully read the information and click “I Agree” to proceed.
- Fill Out the Client Registration Form: You’ll now see the online registration form. Here’s what you need to provide:
- Citizenship: Select your citizenship status (South African Citizen, Permanent Resident, or Refugee)
- Identity Number: Enter your valid South African ID number. This will also serve as your login username.
- ID Document Type: Choose the type of ID document you possess (ID document or temporary ID)
- Confirm ID Number: Re-enter your ID number for verification
- User Title: Select your preferred title (Mr., Mrs., Miss., etc.)
- Surname: Enter your last name
- Full Names: Enter your full names as they appear on your ID document
- Email Address: Provide a valid email address you can access regularly. SASSA may use this address for important communication.
- Password: Create a strong password for your account. It’s recommended to use a combination of uppercase and lowercase letters, numbers, and symbols.
- Confirm Password: Re-enter your chosen password to ensure accuracy
- Cellphone Number: Enter your South African mobile phone number. SASSA may send important updates and notifications via SMS.
- Review and Submit: Once you’ve filled out the form, carefully review the information for any errors. If everything looks correct, click the “Register Me” button to submit your application.
After this, you’d have successfully created your SASSA account.
You should receive a confirmation email or SMS notification to your registered contact details.
How do I activate my SASSA account?
Your SASSA account should be activated automatically upon successful registration.
You can immediately log in using your ID number and chosen password.
What can I do with my SASSA account?
With your SASSA account, you can access various services online, including:
- Checking your grant application status
- Updating your personal information
- Viewing your payment history
- Downloading important forms
What should I do if I forgot my password?
If you can’t remember your password, don’t worry! The SASSA website offers a password reset option.
On the login page, click on “Forgot Password?” and follow the instructions to reset your password using your registered email address or mobile number.
Can I still access my account without access to my registered email or phone number?
Recovering your account without access to your registered contact details might be challenging.
In this case, it’s recommended to visit your nearest SASSA office for assistance.
Is it safe to create a SASSA account online?
The SASSA Services Portal uses secure protocols to protect your personal information.
However, it’s important to practice safe online habits, such as keeping your password confidential and avoiding logging in from public computers.