Keeping track of your application status can be crucial, especially for the Social Relief of Distress (SRD) grant.
The Moya app offers a convenient and data-free way to check your SASSA grant application status directly from your smartphone.
What is the Moya App?
Moya is a free, all-in-one super app designed for South Africans.
It offers various features, including data-free messaging, access to news and entertainment services, and the ability to check your SASSA grant application status.
The app is particularly beneficial because it allows data-free access to these services on major South African mobile networks like MTN, Vodacom, Telkom, and Cell C.
How to Use Moya App for SASSA Status Check
This is a step-by-step guide on using the Moya App for your SASSA status check:
- Launch the Moya App: Locate and open the Moya app on your smartphone.
- Discover Section: Once the app opens, go to the “Discover” section. This section may vary depending on the app version, but it typically showcases various services available within Moya.
- Find SASSA SRD Service: Within the “Discover” section, look for the “SASSA SRD” or “SRD Zero-Rated” option.
- Access SASSA Services: Tapping on this option will redirect you to a page where you can access SASSA services, including the status check.
- Enter Required Information: On the SASSA services page, you will be prompted to enter your South African ID number and the phone number you used during the application process.
- Verification: Once you enter this information, the system will verify your identity by sending a One-Time Password (OTP) to your provided phone number.
- Enter OTP: Enter the received OTP in the designated field on the app to proceed.
- View Status: After successful verification, your SASSA grant application status will be displayed on the screen.
Can I apply for a SASSA grant through the Moya App?
No, the Moya app currently does not offer the functionality to apply for SASSA grants.
However, you can use the app to check the status of an existing application submitted through the official SASSA website.
What other methods can I use to check my SASSA status?
In addition to the Moya app, you can check your SASSA status through the following methods:
- The official SASSA website (https://srd.sassa.gov.za/)
- Sending an SMS with your ID number to 30012 (standard SMS rates apply)
- Calling the SASSA toll-free hotline at 0800 601 160
- Visiting your nearest SASSA office
What if I don’t have a smartphone or internet access?
If you don’t have a smartphone or internet access, you can still check your SASSA status by visiting your nearest SASSA office.
A SASSA representative can assist you in retrieving your application status.
Is the Moya App Safe for Checking My SASSA Status?
Moya implements security measures to protect user information.
However, it’s always recommended to be cautious when entering personal details online.
Ensure you are using the official Moya app downloaded from the Google Play Store.