SASSA understands that lockdowns can create difficulties, especially for those applying for social grants for the first time.
This article provides a comprehensive guide on applying for SASSA grants during lockdown, ensuring a smooth and stress-free process.
Can I apply for a SASSA grant online during lockdown?
Yes, fortunately, SASSA offers multiple ways to apply for a grant during lockdown, including online applications.
You can submit your application electronically through the following methods:
- SASSA website: The SASSA website offers an online application portal. Visit https://www.sassa.gov.za/SitePages/HomePage.aspx and go to the “Social Grants” section. Here, you’ll find clear instructions and downloadable forms for the specific grant you’re applying for. Once completed, electronically submit the application form along with the required scanned documents.
- SASSA App: Download the SASSA app available on Google Play Store or Apple App Store. The app allows you to register, update your SASSA account details, and even submit a grant application.
What documents do I need to apply for a SASSA grant during lockdown?
The required documents for a SASSA grant application can vary depending on the specific grant you’re applying for.
However, some general documents you might need include:
- A completed SASSA application form for the chosen grant.
- Your South African ID book or birth certificate (if applying for a child grant).
- Proof of income (if applicable).
- Proof of residence (e.g. utility bill, affidavit).
- Bank statements (optional, but can expedite the process).
How long does it take to process a SASSA grant application during lockdown?
SASSA strives to process applications as quickly as possible, but processing times can vary depending on the current workload and verification procedures.
On average, it can take anywhere from six to eight weeks to receive a response on your application during lockdown.
SASSA recommends checking the application status online or contacting their toll-free number for updates.
Can I collect my SASSA card during lockdown?
Yes, you can collect your SASSA card during lockdown.
SASSA has implemented strict social distancing measures at card collection points, including the South African Post Office (SAPO) branches.
You must be sure to wear a mask and maintain a safe distance from others while collecting your card.
What if I need help applying for a SASSA grant during lockdown?
SASSA offers various resources to assist you with your application during lockdown.
These are some helpful options:
- SASSA website: The SASSA website provides comprehensive information on all grants, application processes, and downloadable forms. You can also find contact details for your nearest SASSA regional office.
- SASSA toll-free number: Call 0800 60 10 11 to speak to a SASSA representative who can answer your questions and guide you through the application process.
- Local SASSA office: While some in-person services might be limited during lockdown, you can still visit your nearest SASSA office for assistance with your application. It’s advisable to call beforehand to confirm operating hours and any specific protocols in place.
How do I stay safe while collecting my SASSA grant during lockdown?
When collecting your SASSA card or grant during lockdown, prioritize your health and safety.
You can employ the following measures:
- Wear a mask: Ensure your mask covers your nose and mouth properly throughout the collection process.
- Maintain social distancing: Keep a safe distance (at least 1.5 meters) from other people while queuing or waiting.
- Sanitize your hands: Use hand sanitizer frequently, especially before and after touching surfaces or interacting with others.
- Minimize contact: Avoid unnecessary physical contact with others, such as handshakes.
- Stay home if unwell: If you’re experiencing any COVID-19 symptoms, stay home and arrange for someone else to collect your grant on your behalf (with proper authorization).