The South African Social Security Agency (SASSA) offers the SRD R350 grant to eligible individuals facing financial hardship.
Knowing your application status can be a source of relief.
Thankfully, SASSA offers a convenient way to check your SRD status using WhatsApp.
This article will guide you through this process and answer some frequently asked questions.
What is the SASSA SRD R350 Grant?
The SASSA SRD R350 grant, also known as the Social Relief of Distress grant, is a temporary financial assistance program offered by the South African government.
It provides a monthly payment of R350 to unemployed South Africans who meet specific eligibility criteria.
How to Check Your SASSA SRD R350 Status via WhatsApp
Below is a step-by-step guide on how to check your SASSA SRD R350 status using WhatsApp:
- Save the SASSA WhatsApp Number: Add the SASSA WhatsApp number, 082 046 8553, to your phone’s contacts. Name the contact “SASSA SRD” for easy reference.
- Open WhatsApp and Initiate Chat: Open WhatsApp and navigate to your contacts list. Find and open the newly saved “SASSA SRD” contact.
- Start the Conversation: Send “Hi” to initiate the chat with the SASSA chatbot.
- Request Status Update: After receiving a response from the chatbot, reply with “Help.” This will display a menu with available options.
- Select Status Check Option: From the menu options, reply with “4” (which often corresponds to the “Status Check” option).
- Choose Application Type: You might be presented with a choice between different SASSA grants. Reply with “SRD” to indicate you’re checking the SRD R350 grant status.
- Verify Application Details: Depending on the system’s configuration, you might be prompted to enter your ID number or reference number. Enter the required details accurately.
- Receive Status Update: Once you provide the necessary information, SASSA will respond with your application status. This message might include details like your eligibility status and any upcoming payment dates (if applicable).
You have to ensure you have a strong internet connection throughout the process for smooth communication with the SASSA chatbot.
Can I apply for the SASSA SRD R350 grant via WhatsApp?
The SASSA WhatsApp service is currently not designed for new applications.
You can use the official SASSA website or the SASSA mobile app to submit a new application for the SRD R350 grant.
What other ways can I check my SASSA SRD R350 status?
In addition to WhatsApp, you can check your SASSA SRD R350 status through the following methods:
- SASSA website: Visit the SASSA website and go to the status check section. Enter your ID number and phone number used during the application to view your status.
- SASSA mobile app: Download and install the SASSA mobile app from the Google Play Store or Apple App Store. Once registered, you can access your application status within the app.
- USSD code: Dial *120*3210# and *120*69277# on your phone to receive an SMS with your SASSA grant status update. This service might require additional steps depending on your network provider.
- SASSA offices: You can visit your nearest SASSA office to inquire about your application status in person. Be prepared to present your ID document for verification.
What if my SASSA SRD R350 status shows “Pending”?
A “Pending” status indicates that SASSA is still processing your application.
The processing time can vary depending on various factors.
You can monitor your status through the methods mentioned earlier for updates.
What if my SASSA SRD R350 application is declined?
If your application is declined, the WhatsApp message or the platform you used to check your status might provide a reason for the rejection.
You can also contact SASSA for further information and inquire about the possibility of appealing the decision.