Are you struggling with an SASSA status check failure or identity verification error while applying for the SASSA SRD R370 grant?
If you’ve received an SMS stating “SASSA Status Check Failed” or “Identity Verification Failed,” do not worry, applicants face this issue many times.
We’ll walk you through the steps to fix this issue.
Follow the instructions below to reapply for the SASSA SRD grant.
How to Fix SASSA Status Check Failed Due to Identity Verification
Before we start, we have an article on how to check your SASSA Grant Status.
What Causes SASSA Status Check Failure or Identity Verification Error?
SASSA operates on a digital platform, requiring South African citizens to apply for the SRD grant via mobile or laptop.
During the application process for the SRD R370 grant, applicants must provide identification details such as full name, address, phone number, email, and ID card or driver’s license details.
These details undergo verification through the SASSA means test. Passing this test is mandatory for grant eligibility.
Sometimes, applicants must input correct details, causing failure to verify their identity.
It’s important to note that identity verification and SASSA status check failures mean the same error and that they share a standard solution.
Now that you understand precisely what your problem is, let’s fix it
Fixing SASSA Status Check Failure Due to Identity Verification Error
The solution involves applying for SASSA reconsideration with the correct details. Here’s a simple breakdown of the process:
- Visit the official SASSA website.
- Enter your ID and phone number.
- Receive and verify the OTP.
- Resubmit your identity details with corrections.
- Congratulations! You’ll soon receive an SMS confirmation from SASSA.
SASSA Reconsideration is a simple process that lets you rectify status check failures and identity verification errors within minutes.
SASSA status check failure is a manageable issue with an easy fix. By remaining patient and following our guidelines, you can resolve your problem efficiently.
We appreciate your visit and encourage you to share your feedback on whether this guide was helpful in the comments.