Using the SASSA Moya App

For many, navigating the application process and keeping track of grants can be confusing. This is where the Moya App comes in.

This article explores the connection between SASSA and the Moya App, aiming to simplify grant-related processes for South African citizens.

What is SASSA?

SASSA, the South African Social Security Agency, is a national agency responsible for administering various social grants in South Africa.

These grants provide financial support to low-income families, children, the elderly, and people with disabilities.

Some of the well-known grants distributed by SASSA include:

  1. Old Age Grant
  2. Child Support Grant
  3. Disability Grant
  4. Foster Care Grant
  5. War Veterans Grant

SASSA plays a big role in alleviating poverty and promoting social well-being in South Africa.

What is the Moya App?

The Moya App is a multifunctional mobile application designed to simplify communication and access to various services in South Africa.

Developed by Moya Holdings, the app offers a variety of features, including:

  1. Free messaging and chat: The Moya App allows users to send messages and make voice and video calls for free on supported South African mobile networks (MTN, Vodacom, Telkom, and Cell C).
  2. SASSA grant information: One of the most valuable features for SASSA beneficiaries is the ability to access grant information directly through the app. Users can check their application status, track payment dates, and receive updates on their grants.
  3. Load shedding updates: Staying informed about power outages is a big deal in South Africa. The Moya App provides users with data-free access to load shedding schedules in their areas.
  4. News and entertainment: The app offers a range of content services, including news, weather, games, and entertainment options, with some accessible data-free.
  5. Financial services: The Moya App integrates MoyaPay, a mobile money service that allows users to send and receive money, purchase airtime and data, and access other financial services.

Is Moya App the only way to apply for or check the status of a SASSA grant?

No. SASSA offers several alternative channels for grant applications and status checks:

  1. The official SASSA website: https://srd.sassa.gov.za/said
  2. SASSA regional offices
  3. Calling the SASSA toll-free number: 0800 60 10 11

Are there any security risks involved in using Moya App for SASSA services?

Moya App emphasizes data security. They claim to employ industry-standard security measures to protect user information.

However, it’s always advisable to practice general online safety precautions.

  1. Avoid sharing your SASSA login credentials with anyone.
  2. Be cautious of unsolicited messages or calls claiming to be from SASSA or Moya App.
  3. Regularly update the Moya App to ensure you have the latest security patches.