The South African Social Security Agency (SASSA) disburses various grants to eligible South Africans, including the R350 Social Relief of Distress (SRD) grant.
The SASSA R350 grant provides temporary financial assistance to those who are unemployed and struggling financially.
While there are several ways to receive your SASSA grant, many people choose to collect it in cash at a post office.
This article will guide you on determining the appropriate post office to visit for collecting your R350 grant.
Which Post Office do I Visit for my SASSA R350 grant?
Unlike some other SASSA grants, you cannot simply choose any post office to collect your R350 grant.
Here’s what you need to know:
- Wait for the SMS notification: SASSA will send you an SMS notification once your grant is ready for collection. This message will be needed as it specifies the collection point allocated to you. It will either be a Pick n Pay, Boxer supermarket, or a post office.
- The SMS notification will state the collection point: If your designated collection point is a post office, the SMS will typically include the name and address of the specific branch.
- Do not visit the post office before receiving the SMS: It’s important to wait for the SMS confirmation before heading to any collection point. Branches cannot disburse funds before receiving notification from SASSA.
Can I choose any post office to collect my SASSA R350 grant?
No, you cannot choose any post office. SASSA will allocate a specific collection point (Pick n Pay, Boxer, or a post office) via SMS notification.
What if I lose the SASSA R350 grant SMS?
Unfortunately, the SMS with the collection point information serves as your official notification. It’s recommended to keep it safe.
However, you can try contacting SASSA on their toll-free number at 0800 60 10 11 to enquire about your collection point.
Can someone else collect my SASSA R350 grant on my behalf?
Yes, but with specific conditions. You will need to complete an SASSA SAF310 form authorizing someone to collect the grant on your behalf.
This form requires your signature and the ID copy of the person collecting for you.
Both documents must be presented at the post office along with your original ID.
What documents do I need to collect my SASSA R350 grant at the post office?
You will need to present the following documents at the post office:
- The original South African ID book used during your SASSA application.
- The SMS notification from SASSA confirming your grant is ready for collection (if available).
- If someone else is collecting on your behalf, you will also need the completed SASSA SAF310 authorization form and a copy of the collector’s ID.
Are there any specific collection days for the SASSA R350 grant at post offices?
In the past, the South African Post Office (SAPO) implemented specific collection days based on the last three digits of your ID number.
This aimed to manage queues and ensure social distancing.
However, there haven’t been recent announcements regarding designated collection days.
It’s best to check with your local post office or refer to any updates on the SAPO website.
What are the post office operating hours for SASSA R350 grant collection?
Post office operating hours may vary by location.
It’s advisable to check the operating hours of your designated branch on the SAPO website or by contacting them directly.