The South African Social Security Agency (SASSA) offers various grants to eligible citizens.
Applying for these grants can be a lifesaver for many, and naturally, you’d want to know the status of your application as soon as possible.
If your SASSA status check remains stuck on “Pending,” this article can help you understand the reasons behind the delay and what steps you can take.
What Does “Pending” Mean on My SASSA Status Check?
A “Pending” status simply indicates that SASSA has received your application and is currently processing it.
This processing involves several verification checks to ensure you meet the eligibility criteria.
While you wait, rest assured that your application is not forgotten.
Reasons Why Your SASSA Status Check Still Pending
There are several reasons why your SASSA application status might be pending.
Here are some of the most common:
- High Volume of Applications: SASSA often receives a large influx of applications, especially during times of economic hardship. This can lead to processing delays.
- Verification Checks: SASSA verifies your application details against various databases, including the Department of Home Affairs, the South African Revenue Service (SARS), and the Unemployment Insurance Fund (UIF). This process takes time to ensure your eligibility and prevent fraud.
- Incomplete Application: Ensure you’ve filled out the application form completely and accurately. Missing information can delay processing.
- Banking Details Discrepancies: Double-check that your banking details on the application match your bank account exactly. Any discrepancies can hold up the process.
- Technical Issues: Occasionally, SASSA’s online systems might experience technical glitches that can cause delays in updating application statuses.
How Long Does it Take for a SASSA Application to Be Approved?
The processing time for SASSA applications can vary depending on the specific grant and the current application volume.
However, SASSA generally advises applicants to allow up to 90 days for a decision.
Can I Check the Status of My SASSA Application Online?
Yes, you can check the status of your SASSA application online using the SASSA website.
You’ll need your ID number and the cellphone number you used during your application.
What Should I Do if My SASSA Status Remains Pending for a Long Time?
If your SASSA status remains pending for an extended period (beyond 90 days), you can contact SASSA for further information.
You can reach SASSA through their toll-free number at 0860 601 060 or visit your nearest SASSA office.
Can I Appeal a Rejected SASSA Application?
Yes, you have the right to appeal a rejected SASSA application.
SASSA will provide you with details on the appeals process within the rejection notification.
What Happens if My SASSA Application is Declined?
If your SASSA application is declined, you will receive a notification from SASSA with the reason for the decline.
You have the right to appeal the decision if you believe it’s incorrect.
The SASSA website provides information on the appeals process.
Can I Contact SASSA About My Pending Application?
It’s generally advised to wait for SASSA to process your application before contacting them.
However, if your application has been pending for an unreasonable amount of time (typically exceeding 3 months), you can contact SASSA through the following channels:
- SASSA National Call Centre: 0860 601 060
- Local SASSA Office: You can find contact details for your nearest SASSA office on the SASSA website.