The South African Social Security Agency (SASSA) disburses the Social Relief of Distress (SRD) grant of R350 to qualifying South Africans who are experiencing financial difficulties.
Keeping track of your application status is important to ensure you receive timely payments.
This article guides you through a convenient method of checking your SASSA R350 status using the Moya app.
What is the Moya App?
Moya is a free mobile application from the South African government, designed to provide easy access to various government services.
This user-friendly app allows you to check your SASSA grant status, access your profile information, and update your banking details all from your smartphone.
How to Check Your SASSA R350 Status via Moya App
Once you’ve registered on Moya, follow these steps to check your SASSA R350 status:
- Open the Moya App and enter your login credentials (ID number and password).
- Scroll through the Moya App’s interface and locate the section dedicated to SASSA services. This might be labelled “SASSA Grant Status” or “Social Grants.”
- Within the SASSA services section, you’ll likely find an option for “SRD Enquiry” or “Social Relief of Distress Grant Enquiry.” Select this option.
- Here, you’ll be required to enter your South African ID number and either your SASSA application reference number (if you have one) or the phone number linked to your SASSA application.
- Once you’ve entered your details, click “Submit” or a similar button. The Moya App will then retrieve your SASSA R350 application status and display it on your screen.
What information do I need to check my SASSA status via Moya App?
You’ll need your South African ID number and the phone number you used during your SASSA R350 grant application.
Can I use the Moya App for anything else besides checking my SASSA status?
Yes, Moya offers a variety of government services.
You can access information on birth certificates, social security cards, unemployment benefits, and more, depending on the department you choose.
What if I don’t have a smartphone or internet access?
There are alternative methods to check your SASSA R350 status.
You can visit your local SASSA office, call the SASSA toll-free number at 0800 60 10 12, or use the USSD service by dialing 1347737# and following the prompts.
What should I do if My Moya App isn’t showing my SASSA status?
There could be a few reasons for this. Ensure you’ve entered your details correctly and that your internet connection is stable.
If the issue persists, consider reinstalling the Moya App or contacting SASSA directly for further assistance.
Is the Moya App safe to use?
Moya is a government-backed application and employs security measures to protect user information.
However, it’s always recommended to practice caution with any online platform.
Avoid sharing your login credentials with anyone and be wary of phishing attempts.
How often should I check my SASSA status?
You can check your status periodically, especially if you’re expecting a payment or haven’t received updates on your application for a while.