The South African Social Security Agency (SASSA) is a government entity responsible for distributing social grants to more than 16 million South Africans.
Earlier this year, the grant was increased from R350 to R370, On March 13, 2024, Finance Minister Enoch Godongwana gave an official statement that SRD R350 is now R370 from 1st April 2024.
Check the SRD R370 grant status and dates below.
- · SASSA SRD R370 Grant Payday Date: 25 to 29 April29 April 2024.
- · Older Person’s Grant Date: Wednesday, 3 April, 3 April 2024.
- · Disability Grant Date: Thursday, 4 April, 4 April 2024.
- · Children’s Grant Date: Friday, 5 April, 5 April 2024.
SASSA Grant payments are generally distributed on the mentioned payment dates. However, if public or bank holidays occur, they will be paid on the next business day.
SASSA Status Check For R370 Payment Dates
To check your grant status,
1) For South African ID Holders:
For those who have a South African ID card or green ID book, they must follow these steps:
1. Click on the web portal URL “https://srd.sassa.gov.za/sc19/status “.
2. When you land on the SASSA website, read the instructions carefully.
3. Now, pick your ID card and look for your South African ID number printed on the front of your South African ID card. Enter this number carefully inside the first blank box.
4. The second blank box is for your phone number. So, enter the mobile phone number used during the SASSA application.
5. Now, SASSA will verify your identity with its database and scan for your details. It will also verify your phone number with a SASSA status PIN or OTP. You must enter the OTP (One-Time Password) received on your phone number to gain access to your application status.
6. Now, a pop-up dialogue will open where you can check SASSA status online.
2) For Asylum Seekers and Special Permit Holders:
If you are a unique permit holder from Lesotho, Zimbabwe, or Angola or have a valid file number for asylum seekers, here is how to check your SASSA status online.
1. If you are an Asylum seeker, you must enter your File Number, and a unique permit holder will enter the Passport Number.
2. Cell phone number is mandatory for both parties, so enter your phone number now.
3. Get a SASSA status PIN to verify your Application.
4. Get your SASSA application status live and online now.
SASSA Payment Dates for 2024/2025
Here are the SASSA payment dates for 2024 and 2025,
| Grant Month | Older Persons Grant | Disability Grant | Children’s Grant |
| April 2024 | 2024/04/03 | 2024/04/04 | 2024/04/05 |
| May 2024 | 2024/05/03 | 2024/05/06 | 2024/05/07 |
| June 2024 | 2024/06/04 | 2024/06/05 | 2024/06/06 |
| July 2024 | 2024/07/02 | 2024/07/03 | 2024/07/04 |
| August 2024 | 2024/08/02 | 2024/08/05 | 2024/08/06 |
| September 2024 | 2024/09/03 | 2024/09/04 | 2024/09/05 |
| October 2024 | 2024/10/02 | 2024/10/03 | 2024/10/04 |
| November 2024 | 2024/11/05 | 2024/11/06 | 2024/11/07 |
| December 2024 | 2024/12/03 | 2024/12/04 | 2024/12/05 |
| January 2025 | 2025/01/03 | 2025/01/06 | 2025/01/07 |
| February 2025 | 2025/02/04 | 2025/02/05 | 2025/02/06 |
| March 2025 | 2025/03/04 | 2025/03/05 | 2025/03/06 |
SASSA SRD Status Check Online for R370 Grant
Here’s how to check your status online. The SRD grant (Social Relief of Distress) is different from other SASSA grants, so the way to check your status is different too.
1. Type “Status check for R370” on your mobile phone.
2. Now click on the first website on the internet page.
3. Choose your “SASSA R370 Grant” grant in the webpage’s right column.
4. Enter your SRD R370 grant reference number (check your SRD application for this number).
5. South African ID number.
6. Enter your banking details:
- A. Bank account number
- B. IBAN
- C. Account title name
7. Provide your SRD R370 linked phone number.
8. Click the “Check Status” button for your SRD status online.
R370 Status Check
Here are other ways to check your SASSA R370 grant status,
1) SASSA Mobile App:
Smartphone SASSA users can download and install the SASSA mobile app to check their status online. This app is available on both iOS and Android stores.
1. Open the SASSA app and create an account with your username and password.
2. Now, navigate the “Social Relief of Distress Grant” section.
3. Now click on “Status Check for R370”.
4. Input your South African ID number and application reference number.
5. Input the phone number attached to the SRD grant application.
6. Get your result.
2) USSD Code:
Here is how to check your SASSA R370 Grant Status with USSD on the phone,
Dial *120*3210# or *120*69277# on your classic mobile phone.
1. A prompt will open, so you need to choose the options:
A. Press 1 for the SRD status check.
B. Press 2 to Enter your SRD grant details.
C. Press 3 for your SRD R370 grant application status.
3) Email Inquiry:
SASSA has an official support email that users can use to verify their grant application status.
1. Open your email account like Gmail, Yahoo, or Bing.
2. Write a new email and add “grantenquiries@sassa.gov.za ‘as your recipient.
3. Write your ID number and SASSA application number.
4. Send the email.
5. You will receive a reply from SASSA within 24 hours containing your SASSA status.
4) Check With Your Bank:
If your grant payment is deposited into your bank account, you will get an SMS alert from your bank. Alternatively, check your bank statement to ensure your application approval and payment status.
5) Check with the SASSA Official Twitter Account:
SASSA has an official Twitter or X account, publishing news and updates daily. You need to check their Twitter account and post on their profile with your ID details. They will respond to you with your status.
6) Customer Service Hotline:
People who still believe in traditional means of communication, such as phone calls, can check SASSA status using the SASSA helpline number.
1. Dial 080060 10 11 from your landline or mobile phone.
2. Wait for a SASSA agent to connect with you.
3. Provide your SASSA SRD Grant application details and get your R370 status.
7) Mobile Wallet Notifications:
You can use this method if your bank account is linked to a mobile wallet., when SASSA sends your SASSA grant R370 payment, you will get a notification immediately.
SRD Status Check Messages and Their Meaning
After SRD, SASSA grant application, applicant receives feedbacks in the forms of statuses, your status will determine the how successful you were with your application.
Here are all the feedbacks you may get and their meanings,
1) Pending Status:
If you have applied for the SASSA R370 grant for the first time, you will see this message: “SASSA status pending.” This means your grant application is under inspection, and it will take some time. If you have a pending status, you need to stay calm and keep checking your payment status online or via the SASSA office.
2) Status Declined:
SASSA shows a message that says, “SASSA status declined” when the authorities reject your Application. To find out the exact reason for this declined status check for R370, visit the SASSA office with your documents.
3) SASSA Status Approved:
Your Application for R370 has been approved for April 2024. As an approved applicant, you can now get your payment date and collect your payment.
4) Re-application Pending:
The applicant hasn’t submitted the re-application on the SASSA website. It would be best to reapply for a Social Relief R370 grant to get your next month’s payments.
5) Status On Hold:
SASSA status on hold indicates incomplete or incorrect information submitted to SASSA.
6) Bank Details Pending:
Beneficiaries must provide their banking details. If your bank account details are still pending then provide it as soon as possible.
7) Means Income Source Identified Undefined:
SASSA conducts a Means test to distribute the payments with a fair policy. This test will determine an applicant’s eligibility criteria to check if he qualifies for the grant. This message means the applicant’s income source is undefined in the Application.
8) Status Cancelled:
Your SASSA SRD Grant application has failed. This failure is due to:
- · Unable to pass the SASSA verification process.
- · Incomplete SRD grant application status.
- · SASSA finds another source of income.
Appeal your SASSA SRD Application or Payment Status
SASSA has the right to reject any grant application without any prior notice. However, if your SRD grant is disapproved, you can appeal the SASSA decision to the Independent Tribunal for Social Assistance Appeals (ITSAA) within three months after the rejection.
For SASSA appeal status and Application, you need to perform this process:
- Open the ITSAA website at https://srd.sassa.gov.za/appeals/.
- Click on the “My Right to Appeal The COVID-19 SRD” option.
- Appellants have to accept the clauses of consent documents and declarations.
- Now click on the “Lodge appeal” button.
- Input your SASSA SRD grant application ID.
- Get a PIN on your phone to verify your application status.
- Submit the appeal for the COVID-19 SRD grant.
SASSA Reconsideration Status Check
After appealing with ITSAA, you must stay updated with their SASSA SRD grant appeal status. Here are the steps to check the appeal status:
- Visit the SASSA reconsideration portal.
- Login to your SASSA account with your username and password.
- Enter your SASSA appeal application number.
- Provide your full name.
- Check the reconsideration status.
If your appeal is approved, you will be entitled to receive SASSA SRD payments regularly. To receive payments via your bank account, make sure that you have added your banking details to your SASSA account.
Ways to receive SASSA SRD Payments
Different methods are available for getting your SRD payments.
Bank Deposit and Card Withdrawal:
The first and easiest way to get paid by SASSA is to use your banking details. In this method, you can withdraw your R370 payments via ATM using a SASSA card.
You need to update your SASSA banking details before you get your payment via bank account.
- Visit the SASSA website and look for the “How Do I Change Banking Details” section.
- Below this heading, you will see a box where you need to submit your ID number.
- SASSA will send a secure link to your phone number, which you need to open securely. Do not use a public Wi-Fi or internet connection when you need to enter your banking details.
- Submit your banking details and wait for the approval of your updated bank account details.
To get your grant payment via bank account, you need to do this:
- Visit the nearest bank branch or ATM.
- Use your SASSA card to withdraw your grant payment.
Use Pick n Pay or ShopRite:
If you are not a bank account holder, then you can choose the supermarket pay points to get your amount. Here are the supermarkets where you can collect SASSA payments:
- Pick n Pay
- Boxers
- Shoprite
- U-Save
- Checkers
How to Receive SASSA SRD Grant Payments at Shops
- To avoid long lines and rush, Wake up early to visit any of the above supermarket stores.
- Grab your South African ID card and SRD application ID.
- Visit the reception counter and ask for your payment. The receptionist will ask for your ID and SASSA grant details.
- Provide these details and get your payment from the cashier.
- Also, get the grant payment receipt for the record.
How to Update Name and Surname on the SASSA Grant Application
If your identity verification on the SRD application has failed, you need to update your name or surname on the SRD grant application.
Please take your South African ID card or Smart Card in your hand before you start this method.
1. Check the name on your card with correct spelling and write it down on paper.
2. Carefully check all the details and ask for help from a family member, if possible, to proofread the spelling of your name.
3. enter your name and surname inside the SASSA application box.
4. Upload a scan of your ID card.
5. Submit the details along with your ID card, and that’s it.
SASSA will take up to 30 days to check and verify your ID information. Once the verification process is completed, you will receive an email and SMS from SASSA.
Requirements for SRD R370 Grant Application 2024
Apply for an SRD grant and receive R370 payment for three continuous months. You can apply online now if you are eligible for the Social SRD COVID-19 grant.
The SRD grant provides financial assistance to millions of South African citizens. All the unemployed and poor people should appeal for this grant. Before you head over the application process, there are certain things that you will need to prepare first.
- Stable internet connection.
- A high-end device like a smartphone, laptop, or tablet.
- Supported Browsers (Google Chrome, Mozilla Firefox, Microsoft Edge, Safari).
- JavaScript and cookies must be enabled in the browser.
- Allow pop-ups in browser settings.
- Allow Document Scanning/Upload.
- Email address
- Phone number.
- ID card and other ID documents.
SASSA SRD R370 Grant Application Online
One of the most easiest ways to apply for an R370 social payment grant is online. Here is how to do it
To apply Online, visit https://srd.sassa.gov.za/sc19/application/auth and follow the steps below,
1) Enter Phone Number:
Start with the phone number you need to enter inside the SASSA application form. Enter the phone number that is in your name and accessible.
2) Get OTP (One Time Password):
Wait for the arrival of an OTP SMS on your mobile number. Then, enter this secret code on the web portal to start the next steps of registering for your grant.
3) Add Personal Information:
The applicant must provide personal details such as name, surname, date of birth, email address, and citizenship status.
4) Add Banking Details:
To receive grant payments, one should have a bank account. Now, add your banking details to the SASSA registration form.
5) Upload the Copies of ID Documents:
The final step is to upload scanned copies of your ID documents, such as your ID card or passport.
6) Submit Application:
Once you have added all the details and documents, you should proofread the information before submitting it. Carefully read all the details, and then you can apply online.
7) Keep Checking SASSA Status Regularly:
After submitting the Application, applicants are advised to check their SASSA status daily to stay informed of their grant approval.
How to Check SASSA SRD Grant Balance
Once your SASSA SRD Grant is approved, you should keep checking to see if you are paid,
To check the SASSA balance, visit your bank’s ATM.
Now, insert your SASSA debit card and continue the transaction. Here, you need to enter your debit card PIN to authorize it.
Check the account balance, and then you will know your current balance.
How do I change the banking details on my SASSA status check?
Banking details are essential for status-check users. Therefore, all grant beneficiaries must submit or update their bank details to receive payments at the right time.
Add/Update SRD Banking Details
Follow this guide to add or update your bank details to your SRD account.
1. Visit srd.sassa.gov.za and look for the “South African ID Holders” option.
2. Now hover over the “How do I change my banking details” section.
3. Provide ID number.
4. You will get a secure link on your mobile to verify your details.
5. Now, choose your bank name, like Postbank.
6. Add your account number correctly.
7. Apply.
How to Cancel My SASSA SRD Application?
Here is how to cancel your SASSA SRD Application.
1. Visit the SASSA branch and fill out the cancellation form.
2. Attach ID documents and bank statements.
3. Submit the application form to cancel your grant.
How to Reinstate My Cancelled SRD Application?
If you canceled your SRD grant due to stable income support and are now again on the downside, you can reinstate your grant now.
1. Go to SASSA reinstate portal.
2. Choose your reason to reinstate.
3. Enter your old grant number.
4. Apply.
SASSA Grant Eligibility Requirements
Below are the rules every applicant must fulfil to get approval from SASSA AID.
- · The grant is only for South African citizens, Asylum Seekers, Special Permit Holders, and Refugees.
- · You should not be receiving any other financial assistance.
- · The age limit is 18-60 years.
- · Not receiving any social grants like NSFAS.
- · Not have any unemployment insurance benefits.
- · Not applied for UIF payment.
- · The financial status must fall in the poor category.
- · Your background should be clean.
- · Must be earning less than R624 per month.
- · Must be unemployed and not have more than one source of income.
- · Must not have any criminal records.
- · You should not reject any job offer to become unemployed.
- · Should not live in an apartment that the government funds.
SASSA Support Center
Contact SASSA directly with the help of SASSA contact details. Call the helpline number or email SASSA directly. We have listed all the SASSA support and contact information below.
· WhatsApp Number: 082 046 8553
· SASSA Call Center: 080060 10 11
· Email Address: Grantenquiries@sassa.gov.za.
· Head Office Address: 501 Pretorius St, Arcadia, Pretoria, 0007.
SASSA Office Operating Hours
If you are willing to visit the SASSA branches, you should know the operational hours of all the branches.
· Opening Time: 07:30 AM to 08:00 AM (Mon-Fri)
· Closing Time: 04:30 PM to 05:00 PM (Mon-Fri)