SASSA offers various grants to eligible citizens, including the Social Relief of Distress (SRD) grant, commonly referred to as the unemployment grant.
This grant provides temporary financial assistance to unemployed South Africans struggling financially.
If you find yourself in this situation, this guide will walk you through the online application process for the SASSA unemployment grant.
Who qualifies for the SASSA unemployment grant?
While applications are currently closed, for future reference, the eligibility criteria for the SASSA unemployment grant typically include:
- Being a South African citizen, permanent resident, refugee, or asylum seeker with a valid permit.
- Being above 18 years old.
- Being unemployed.
- Not receiving any other social security grant from SASSA.
- Not earning an income exceeding a specific threshold (this amount may change, so refer to SASSA’s website for updates).
What documents do I need to apply for the SASSA unemployment grant online?
When applications reopen, you won’t need to upload any documents during the online application process.
However, SASSA will verify your information electronically through various government databases.
You must ensure the following:
- You have a valid South African ID book, green ID book, asylum seeker permit with a valid file number, or special residency permit with a passport.
- The mobile phone number you provide during application is registered in your name.
- If opting for a bank deposit, you have a valid South African bank account registered in your name.
Can I apply for the SASSA unemployment grant via phone?
Currently, SASSA does not accept applications for the unemployment grant via phone.
The recommended method is through the online portal.
However, you can contact the SASSA call center at 0800 601 011 for general inquiries or application status updates.
How long does it take to process a SASSA unemployment grant application?
The processing time for SASSA unemployment grant applications can vary depending on the application volume and verification processes.
It normally takes several weeks to receive a response. SASSA will notify you of the application outcome via SMS.
What happens after I submit my SASSA unemployment grant application?
Once you submit your online application, SASSA will electronically verify your details through various government databases.
This includes checking your ID information, unemployment status, and income.
- If approved: You will receive an SMS notification informing you of your successful application. SASSA will then deposit the grant amount into your nominated bank account or send a notification for collection at a designated Pick n Pay store (for asylum seekers and special permit holders).
- If rejected: You will receive an SMS informing you of the rejection and the reasons provided by SASSA. You will have the right to appeal the decision within a specific timeframe (details provided in the rejection notification).
How do I appeal a rejected SASSA unemployment grant application?
If your SASSA unemployment grant application is rejected, you can appeal the decision.
The specific appeal process may change, so refer to the rejection notification for current instructions.
It typically involves submitting a formal appeal to the Department of Social Development, outlining why you believe the decision was incorrect.