The Social Relief of Distress (SRD) grant is a temporary grant to help reduce the financial hardship faced by many South Africans.
If you have questions about your SRD grant application or status, contacting SASSA can be a helpful step.
What is the Sassa WhatsApp Number for the SRD Grant?
The SASSA Whatsapp number for the SRD Grant is 082 046 8553. Save this number to your phone’s contacts for easy access.
How to Contact the SRD Grant Office Using Whatsapp
Below is a brief but detailed guide on how to contact the SRD Grant Office through Whatsapp:
- Open Whatsapp and initiate a chat with the saved SASSA Whatsapp number (082 046 8553).
- Send a message such as “Hi” or “Hello” to start the conversation.
- SASSA will respond with an automated greeting message outlining available options.
- Depending on your reason for contacting the SRD Grant Office, you can choose from various options presented. Common choices include:
- “Help”: This option provides further guidance on navigating the Whatsapp service.
- “Status Check”: This option allows you to check the application status of your SRD grant (may require additional information). It’s important to note that these options may change over time. Always follow the instructions provided in the automated messages.
Can I apply for a new SRD grant via SASSA Whatsapp?
Unfortunately, applying for a new SRD grant is not currently possible through the SASSA Whatsapp line.
However, you can use the SASSA website or visit your nearest SASSA office to submit a new application.
Can I appeal a declined SRD grant application through Whatsapp?
While the SASSA Whatsapp service doesn’t offer a direct appeal option, you can receive information on the appeals process.
Follow the prompts after initiating a chat and choose the option closest to your query (e.g. “Help” or “Status Check”).
The response may provide details on how to lodge an appeal.
What are the SASSA Whatsapp operating hours?
The SASSA Whatsapp line is operational 24/7. However, receiving responses outside of regular working hours may be delayed.
Is it safe to share my ID number on SASSA Whatsapp?
SASSA’s Whatsapp service is a secure platform. Sharing your ID number might be required during specific interactions, such as a status check.
SASSA would never request confidential information outside of the Whatsapp conversation.
What if I don’t have a smartphone or Whatsapp?
If you don’t have a smartphone or Whatsapp, alternative contact methods for the SRD Grant Office include:
- SASSA National Toll-Free Line: 0800 60 10 11
- Email: grantenquiries@sassa.gov.za
- Visiting your nearest SASSA office
Why use the SASSA Whatsapp number?
The SASSA Whatsapp number offers several benefits for SRD grant applicants.
You will be able to access information and enquire about your grant application at your own time and pace.
Whatsapp is a widely used platform, this makes it a convenient option for many South Africans.
The service also operates 24 hours a day, 7 days a week.