The South African Social Security Agency (SASSA) administers the Social Relief of Distress (SRD) grant, a vital support system for unemployed South Africans.
After applying for the SRD grant, you can check your application status online.
If you see “Referred SAFPS” displayed, it can be confusing.
What Does “Referred SAFPS” Mean?
“Referred SAFPS” indicates that SASSA has forwarded your SRD application to the South African Fraud Prevention Service (SAFPS) for further verification.
SAFPS investigates potential inconsistencies or red flags in applications to ensure the integrity of the program.
Some common reasons for referral to SAFPS include:
- Discrepancies between your application information and government databases (e.g. income tax records, UIF contributions).
- Duplicate applications under the same ID number.
- Suspicion of fraudulent activity.
What is SAFPS?
The South African Fraud Prevention Service (SAFPS) is a government agency responsible for identifying and preventing fraud in social security programs like the SRD grant.
How long does the SAFPS verification take?
The verification timeframe can vary depending on the complexity of your case.
It typically takes between 7-21 business days, but it can extend longer in intricate situations.
Can I check the status of my SAFPS verification?
Unfortunately, there’s no dedicated system to track SAFPS verification progress.
However, you can monitor your general SRD application status on the SASSA website or by calling the SASSA SRD toll-free number at 0800 60 10 12.
What happens after SAFPS verification?
Following SAFPS verification, SASSA will notify you of the final decision on your application. The outcome can be:
- Approval: You will receive a notification and instructions on collecting your SRD grant payment.
- Declination: SASSA will outline the reasons for rejection and your right to appeal the decision.
How do I appeal a declined SRD application?
If you disagree with SASSA’s decision, you can lodge an appeal within 30 days of receiving the rejection notification.
The appeal process involves submitting supporting documentation to substantiate your eligibility for the SRD grant.
You can initiate your appeal online through the SASSA website or visit your nearest SASSA local office.
What documents do I need for an SRD appeal?
While specific requirements may vary depending on your case, common supporting documents for an SRD appeal include:
- Proof of unemployment (e.g. retrenchment letter, confirmation of business closure).
- Bank statements reflecting your financial hardship.
- Proof of residency (e.g. utility bill, affidavit).
What if My Application is Rejected After SAFPS Investigation?
If your application is rejected after the investigation, you will be informed of the reason for the rejection.
You then have the right to appeal the decision within 30 days of receiving the notification.
How Can I Avoid My SRD Application Getting Referred to SAFPS?
The best way to avoid referral is to ensure your application is accurate and complete.
Double-check all information before submitting it and only provide truthful answers.